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Terms & Conditions

Effective Date: May 03, 2026

Welcome to ALT BLK LLC. By accessing our website, booking services, communicating with us, or using any services provided by ALT BLK LLC and its affiliated brands, you agree to the following Terms & Conditions.

If you do not agree with these terms, please do not use our services or website.

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1. Company Information

ALT BLK LLC operates multiple service-based and media-related businesses, including but not limited to:

  • Reset & Restore Co.

  • Mama’s Laundry

  • ALT BLK Country

  • Riva Muva

  • Additional affiliated brands and services

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2. Services

Our services may include:

  • Residential and commercial cleaning

  • Laundry pickup and delivery

  • Home services

  • Event services

  • Digital content and media

  • E-commerce products

  • Other related services

Service availability may vary by location.

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3. Appointments & Scheduling

Appointments are subject to availability.

Customers are responsible for providing accurate information when booking services, including:

  • Name

  • Address

  • Contact information

  • Access instructions

  • Service details

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ALT BLK LLC reserves the right to reschedule or cancel appointments due to:

  • Weather

  • Safety concerns

  • Emergencies

  • Inaccessible properties

  • Operational limitations

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4. Payments

Payment is due according to the terms provided at booking or invoicing.

We may require:

  • Deposits

  • Card authorization

  • Prepayment for certain services

Failure to provide payment may result in cancellation or suspension of services.

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5. Refunds

Refunds are reviewed on a case-by-case basis.

Customers must report service concerns within 24 hours of service completion for resolution consideration.

ALT BLK LLC does not guarantee refunds for:

  • Pre-existing conditions

  • Permanent staining/damage

  • Unrealistic cleaning expectations

  • Issues outside our control

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6. Website Use

Users agree not to:

  • Use the website unlawfully

  • Attempt unauthorized access

  • Interfere with website functionality

  • Copy or redistribute website content without permission

We reserve the right to restrict access for misuse.

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7. SMS/Text Messaging Terms

By providing your phone number and opting into SMS communications, you agree to receive text messages from ALT BLK LLC related to:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Booking notifications

  • Customer support communications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

We do not sell or share SMS consent or phone numbers with third parties for marketing purposes.

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8. Intellectual Property

All website content, branding, graphics, logos, text, and media are the property of ALT BLK LLC unless otherwise stated.

Unauthorized use or reproduction is prohibited.

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9. Limitation of Liability

ALT BLK LLC shall not be liable for:

  • Indirect or incidental damages

  • Delays outside our control

  • Losses resulting from third-party services

  • Service interruptions

  • Technical website issues

Services are provided “as is” without warranties unless otherwise stated.

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10. Privacy

Your use of our website and services is also governed by our Privacy Policy.

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View our Privacy Policy here:

Privacy Policy

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11. Changes to Terms

ALT BLK LLC reserves the right to update these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised effective date.

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12. Contact Information

ALT BLK LLC
Email: info@altblkllc.com
Phone: 407-708-3113
Website: ALT BLK LLC

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